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      code_for_government #304057
    UX Audit
    Surat Municipal Corporation
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    Surat Municipal Corporation Website UX Audit
    User Interface (UI) /User Experience (UX)
    Medium
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    Conduct a UX audit of the Surat Municipal Corporation website (https://suratmunicipal.gov.in) — focusing on services related to Surat city administration to enhance usability, performance, and accessibility.

    URL: https://suratmunicipal.gov.in

    1. Evaluate Usability: Assess navigation and user interaction using Heuristic evaluation based on Nielsen’s 10 Usability Heuristics.
    2. Test Performance: Analyze load times, responsiveness, and overall speed using tools like Google Lighthouse and GTmetrix.
    3. Review Content: Ensure information is clear, concise, and relevant.
    4. Ensure Accessibility: Test compliance with WCAG 2.1 standards using tools like axe DevTools, WAVE to assess accessibility for all users, including those with disabilities.
    5. Follow UX4G Guidelines: Ensure the audit aligns with the UX4G (User Experience for Government) standards to provide a seamless experience in line with government platforms.
    6. Check Compliance Matrix: Evaluate the website’s adherence to the UX4G Compliance Matrix to ensure alignment with government website guidelines.
    1. UX Audit Report: Detailed analysis of usability, accessibility, and performance.
    2. Google Lighthouse Report: Comprehensive performance and accessibility scores.
    3. Heuristic Evaluation Results: Findings from the usability evaluation based on Nielsen’s heuristics.
    4. Actionable Recommendations: Clear steps to improve the user experience.

    Clone the Repository: Start by cloning the project’s repository. Create a Branch: Use Git to create your own branch for the task. Generate a Pull Request: After completing your audit, submit your findings by generating a pull request.

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    2024-10-07 12:45
    2024-11-14

    Organization Type: Government

    Publisher Name: UX 4G, National e-Governance Division

    Aaditya Dhiman (aaditya)
    https://suratmunicipal.gov.in
    By Suman Prasad (suman)
    (111 kB)
    UX Audit Guidelines.pdf
    #304057
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    Tester (triedtester)2025-05-03 15:03

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    Tester (triedtester)2025-05-03 15:02

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    Tester (triedtester)2025-05-03 15:02

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    Tester (triedtester)2025-05-03 15:02

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    Tester (triedtester)2025-05-03 15:02

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    Tester (triedtester)2025-05-03 15:01

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    Tester (triedtester)2025-05-03 15:01

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    Tester (triedtester)2025-05-03 15:01

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    Tester (triedtester)2025-05-03 15:01

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    Tester (triedtester)2025-05-03 15:01

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    Tester (triedtester)2025-05-03 15:01

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    Tester (triedtester)2025-05-03 15:01

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    Tester (triedtester)2025-05-03 15:01

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    Stuti Sharma (stuti)2024-10-15 12:56
    • Last Submission Date changed from 2024-10-07 to 2024-11-14
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    Stuti Sharma (stuti)2024-10-07 14:26
    • Category changed from Automated testing - e.g. Selenium scripts to UX Audit