| 124698 | Prepare Cyfuture Audit report for Q14 and process SLA data. | 2023-12-28 | | |
| 124699 | Validate Report of voice bot call logged on kibana and bot report received from Value First Partner. | 2023-12-28 | | |
| 124700 | Reporting of weekly and monthly stats from Kibana. | 2023-12-28 | | |
| 124702 | Keep track of release note for deployments on chatbot. | 2023-12-28 | | |
| 124703 | Testing of all services along with FAQs on chatbot after every deployment. | 2023-12-28 | | |
| 124704 | Daily Sanity of services on Chatbot | 2023-12-28 | | |
| 124705 | Creating OS tickets and check for resolve for issues found. | 2023-12-28 | | |
| 124706 | Documentation of FAQs for services going live. | 2023-12-28 | | |
| 124707 | Content related changes on chatbot | 2023-12-28 | | |
| 124708 | Testing of services on voicebot- 1800 889 0207 | 2023-12-28 | | |
| 124709 | Check and update documents on openforge like FSD,Testcases, FAQs, etc | 2023-12-28 | | |
| 124710 | Review old RFP to track deliverables | 2023-12-28 | | |
| 124711 | Review FSD of 7 services on Voice bot | 2023-12-28 | | |
| 124712 | Content editing, review and testing of 350 EPFO FAQs integrated to bot. | 2023-12-28 | | |
| 124713 | Preparation for vendor conference-search, coordinate with vendors | 2023-12-28 | | |
| 124714 | Consolidate vendors response on AI Solution | 2023-12-28 | | |
| 124715 | Coordination with frontend backend team time to time for service onboarding on chatbot | 2023-12-28 | | |
| 124716 | Voice bot feedback - preparation and coordination | 2023-12-28 | | |
| 124717 | Validate feedback form with database | 2023-12-28 | | |
| 124718 | Prepare User Manual for UMANG | 2023-12-28 | | |
| 124719 | Maintain Liability sheet for payment of SIP and TFN | 2023-12-28 | | |
| 124720 | Provide monthly physical data for Bot | 2023-12-28 | | |
| 124721 | Populate UMANG dashboard for Bot data | 2023-12-28 | | |
| 124722 | Monthly analysis of UMANG - Firebase and Google Analytics | 2023-12-28 | | |
| 124723 | Sanity testing of services on UMANG to prepare potential list of services for revised RFP. | 2023-12-28 | | |
| 124724 | Study of Firebase and google analytics report | 2023-12-28 | | |
| 124697 | Monthly attendance of Daffodil and EY | 2023-12-28 | Divya Anand (divya898) | Open |
| 124727 | Publish monthly report on user attribute- UMANG | 2023-12-28 | Divya Anand (divya898) | Open |
| 124726 | • Consolidation of vendor response for RFP | 2023-12-28 | Divya Anand (divya898) | Closed |
| 124731 | KT on a.ware platform | 2023-12-28 | Divya Anand (divya898) | Closed |
| 124729 | Maintain document repository for bot | 2023-12-28 | Divya Anand (divya898) | |
| 124735 | Identify and tagging of Landing page events | 2023-12-28 | Divya Anand (divya898) | Open |
| 70334 | Meetings for SIP Utilization report for 30 channels | 2023-03-16 | Divya Anand (divya898) | Closed |
| 70420 | eFile noting for TFN and SIP bills with verification of call logs | 2023-03-14 | Divya Anand (divya898) | Closed |
| 70332 | Review weekly Bot tuning report | 2023-03-06 | Divya Anand (divya898) | Closed |
| 70335 | e-file movement for summary of TFN and SIP | 2023-02-22 | Divya Anand (divya898) | Closed |
| 70333 | Testing of voice bot and listing issues | 2023-02-07 | Divya Anand (divya898) | Closed |
| 70329 | Review call flow, welcome message , user guide for Voice bot | 2023-02-03 | Divya Anand (divya898) | Closed |
| 70331 | Testing bot and creating tickets | 2023-02-01 | Divya Anand (divya898) | Closed |
| 71331 | Coordination for SIP utillization report from Airtel team | 2023-02-01 | Divya Anand (divya898) | Closed |
| 70328 | FAQ review for OOS questions | 2023-01-25 | Divya Anand (divya898) | Closed |
| 70327 | Review for Pitching of Kibana | 2023-01-17 | Divya Anand (divya898) | Open |
| 70330 | Draft new FAQs , Review disamb list | 2023-01-17 | Divya Anand (divya898) | Closed |
| 63663 | Report restructure for Voice bot on Kibana | 2023-01-10 | Divya Anand (divya898) | Open |
| 63661 | Aware Training on adding intent and entity | 2023-01-09 | Divya Anand (divya898) | Closed |
| 70326 | testing of Voice over cloud | 2023-01-03 | Divya Anand (divya898) | Closed |
| 70324 | Revise daily stats pointers | 2022-12-30 | Divya Anand (divya898) | Closed |
| 70325 | Meeting with airtel and Value First for connection issue resolution | 2022-12-27 | Divya Anand (divya898) | Closed |
| 70323 | Training on bot accuracy calculation | 2022-12-26 | Divya Anand (divya898) | Closed |
| 70322 | Prepare laundry list for 15 services | 2022-12-22 | Divya Anand (divya898) | Closed |
| 70321 | UI/UX Design review for Passport sewa | 2022-12-20 | Divya Anand (divya898) | Closed |
| 70320 | FAQs list for Jeevan Pramaan review | 2022-12-07 | Divya Anand (divya898) | Closed |
| 70319 | Meeting with Value First vendor regarding Voice over cloud deployment | 2022-12-06 | Divya Anand (divya898) | Closed |
| 70317 | Testing and review NTES services | 2022-12-01 | Divya Anand (divya898) | Closed |
| 70318 | Passport service FSD review and approval | 2022-12-01 | Divya Anand (divya898) | Closed |
| 70316 | Draft Disclaimer and TOU | 2022-11-29 | Divya Anand (divya898) | Closed |
| 70315 | Coordinate with BAs for new services | 2022-11-28 | Divya Anand (divya898) | Closed |
| 70314 | Documentation drafting, coordination for SIP and TFN number | 2022-11-14 | Divya Anand (divya898) | Closed |
| 63644 | Toll-Free number and SIP- DID Number procurement | 2022-11-07 | Divya Anand (divya898) | Closed |
| 53977 | e-File Noting Movement | 2022-10-26 | Sarwesh Kumar (sarwesh.kr) | Closed |
| 52987 | FSDs review for Voice bot over cloud of 7 services | 2022-10-10 | Divya Anand (divya898), Pritha Banerjee (pritha.banerjee) | Closed |
| 63660 | Review Service's FSD,FAQ for Voice bot . | 2022-10-10 | Divya Anand (divya898) | Closed |
| 49265 | FAQs review of Services | 2022-09-12 | Divya Anand (divya898) | Closed |
| 57633 | FSD and FAQ review of 8 services | 2022-09-12 | Divya Anand (divya898) | Closed |
| 47693 | Review of KIBANA dashboard | 2022-09-02 | Divya Anand (divya898) | |
| 47691 | Introduction of UMANG and its services | 2022-09-02 | Divya Anand (divya898) | Closed |
| 48064 | Bot 25 Services review meeting with Senseforth Team | 2022-09-01 | Sarwesh Kumar (sarwesh.kr) | Closed |
| 47687 | Review RFP On Conversational AI BoT | 2022-08-22 | Divya Anand (divya898) | Closed |
| 45726 | Bot SLA Discussion | 2022-08-18 | Pritha Banerjee (pritha.banerjee), Sarwesh Kumar (sarwesh.kr), Shipra Saxena (Shipra14) | Closed |
| 45733 | Bhashini Umang integration discussion | 2022-07-20 | Sarwesh Kumar (sarwesh.kr), Shipra Saxena (Shipra14) | Open |
| 45735 | AWS cloud payment file movement | 2022-07-06 | Sarwesh Kumar (sarwesh.kr) | Closed |
| 45730 | Potential list of 25 services Integration on Bot | 2022-05-10 | Pritha Banerjee (pritha.banerjee), Sarwesh Kumar (sarwesh.kr), Shipra Saxena (Shipra14) | Closed |
| 33917 | OOS Responses | 2022-04-12 | Pritha Banerjee (pritha.banerjee) | Closed |
| 45732 | MyGov whatsapp bot migration and file movement | 2022-03-15 | Pritha Banerjee (pritha.banerjee), Sarwesh Kumar (sarwesh.kr) | Closed |
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